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Buffalo
Buffalo
Arcade
(716) 222-3998 2265 George Urban Blvd, Depew NY 14043
(585) 653-5041 6 Liberty Street, Arcade NY 14009

Meet Our Team

Aaron Smith

Director of Development

Learn More About Aaron

Aaron is the co-founder and director of development for Prizm. A true management professional with 10+ years’ experience providing strategic, operational and sales leadership to start-ups, expansions and established businesses. Skills include executive level relationship management, business planning and implementation, sales management, sales and marketing, business development. In 2015 Aaron partnered with Andrew Stang owner of Stangtek Services to form Prizm, a professional services company. Later initiating a merger of another local company EMCS, Aaron and Andrew welcomed two additional partners in Steve Bailey and Rob Haefner. In his spare time Aaron is a professional vocalist and musician with a passion for creating and performing. When Aaron is not gracing the stage you can find him enjoying the great outdoors

Andrew Stang

Director of Operations

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Andrew originally built the foundation for Prizm way back in 2009. Working out of his house, he grew a tiny IT business from three customers to a brick and mortar office, to five employees and hundreds of customers. Today, Andrew manages the day to day operations of our multifaceted shop with hundreds of customers, dozens of vendors, numerous, partners, and a growing team of employees.

Andrew’s classical training is in computer information systems and business administration, but his strongest skill is implementation. Combining software, hardware, and people into a solution to make our customers businesses run better is a passion and he insists on maintaining personal relationships with all of our partners.

When not at work, Andrew can be found coaching t-ball, golfing, ranger riding, or enjoying a craft beer. His second passion is food and he loves introducing people to new cultural cuisines they have yet to experience.

Rob Haefner

Director of Technical Services

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Rob has a Bachelors of Science in Computer Science and a Masters of Business Administration with a concentration in Information Technology from Canisius College. As well as having multiple degrees, Rob also has more than 20 years of experience in the I.T. field. Over the years, he has dealt with everything in the small business environment. Including but not limited to basic computer assembly, virus/spyware removal, networking, and server administration. Outside of work Rob enjoys spending time with his family and friends. He likes to consider himself pretty talented at multiple “old man” sports such as bowling and slow pitch softball.

Steve Bailey

Director of Managed Services

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Working in IT for the past 20 years, Steve has created many great business relationships and helped amass a large customer base. Keeping people satisfied is what he strives to do. Coming from Western NY and getting his degree from SUNY Fredonia, Steve worked for over 10 years at EMCS as a Network Administrator before joining and helping to create Prizm Document and Technology Solutions where he is the Director of Managed Services. Steve loves camping with his family and the outdoors, but is also completely obsessed with cryptocurrency.

Allen Peters

Service Manager

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Allen is a man of many talents, and puts them all to use here at Prizm. He has over 10 years experience working on mfp’s and has fostered some of the strongest satisfaction and call close statistics in the industry. With degrees in interactive media and IT, Allen dabbles in graphic design, promotional products, vinyl signs, and gaming systems. He is also in charge of A/V project management at Prizm. Outside of work, Allen enjoys tinkering with all kinds of motorized toys and has a soft spot for BMW’s. Allen is also a lifetime member of the Prizm Beard Club.

Garrett Boberg

Sr. Support Specialist

Learn More About Garrett

Garrett Boberg grew up in Freedom, New York and graduated from the University of New York at Fredonia with a Bachelor’s in Computer Information Systems. Upon graduation Garrett began employment with StangTek Services, which has now grown into Prizm Document and Technology. Throughout his 10-year tenure with Prizm Garrett has developed expertise in many IT and Copier aspects of the business, specializing in information support and services. In his free time he enjoys golfing, gaming and riding his side by side.

Shawn Wright

Retail Technician

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Shawn was born and raised in Western NY. He currently resides in his hometown of Machias, with his Fiancé, Teresa, and children. He has grown twins, boy and girl, as well as a beautiful little girl with Teresa. Together, they are blessed with multiple grandchildren and a truly blossoming family.

Shawn grew up next door to a Pioneer Central School teacher who had one of the first computers in the neighborhood. From childhood adventures next door, to today’s modern computers and electronic gadgets, Shawn has persistently and steadily increased his knowledge in the personal computer field.

In his spare time, when not spending time with his family, Shawn can be found playing bass for local band Ambush. Shawn started his musical passion around the age of 12. Bass, guitar, piano and drums are just some of instruments that he can play. Shawn carries some of his musical insight into the repair shop, offering owners of electronic musical devices a place of service when their audio software/hardware just doesn’t seem right.

While Shawn has had no formal training in computers, he does possess more than 40 years of hands-on, in-the-field knowledge, making him a resourceful think tank for challenging situations. His software and operating system knowledge reaches back as far to BASIC, MS-DOS©, all version of Microsoft Windows©, Linux and UNIX (Apple©).

Shawn has called Prizm/StangTek Services home for more than 10 years, providing in-person and phone tech support to thousands of customers, as well as in-shop repairs, virus removal and cleanup. He also runs daily operations at Prizm/StangTek Services retail store, located at 6 Liberty Street in Arcade, NY 14009.

Lindsey McFall

Office Lioness

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Hailing from beautiful Lancaster, New York Lindsey brings a breath of fresh air to Prizm. Leveraging over 10 years experience in the customer service industry, Lindsey’s background in management and customer relations makes her the perfect individual to provide one of the industries best client satisfaction programs. In her spare time Lindsey enjoys kayaking and raising her four wonderful children.

Benjamin Fridel

IT Support Specialist

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Benjamin Friedel was born and raised in the Buffalo New York area. Growing up, his mother was a network administrator sparking his interests in computing at a young age. He spent a lot of time building PCs and tinkering as a child and went to college to study computer system information which was the official start of IT career. When not working hard you can find Benjamin enjoying his free time adventuring with his Dogs, or you might catch him just relaxing and playing some video games. He is grateful to be part of this tech team and hopes to grow at Prizm and help people for the future of technology.

Bobby Ortez

Sr. Support Specialist

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Bobby grew up in West Virginia before joining the Army in 2008. After 11 years of dedicated service, Bobby began his career in IT. With over 10 years of experience in the field, Bobby is dedicated to providing expertise and detail to all of your technical needs as well as fitting each company with the best possible solutions for the future. When Bobby is not at work, he enjoys spending time with his 5 children and wife. He enjoys golfing, music, and bowling.

Shawn Brandel

IT Support Specialist

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Possessing nearly 10 years of professional IT experience and a lifetime of electronics tinkering, Shawn has been deeply interested in computing since hearing the first beeps of his family’s IBM PC XT as a child. With knowledge ranging from device repair, software troubleshooting and system administration, Shawn brings a varied and valuable set of skills to the table. When he’s not working on computers, he’s probably protecting Sol from the enemies of humanity as a Warlock in Destiny 2. His hobbies include camping, riding his bicycle and playing a variety of musical instruments.

Josh Supry

Sr. Support Specialist / Support Manager

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Josh spent his youth growing up in in small town New Hampshire then went to college at Rochester Institute of Technology. He has over a decade of experience managing I.T. infrastructure for small to medium size businesses, from simple break/fix work to VMWware administration. Josh enjoys spending his free time with friends, homebrewing beer, and making sure to be in front of Michael in SCCA Autocross points. Josh is also a valued member of the Prizm Beard Club.

Nicholas Zaczkowski

IT Support Specialist

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To be updated…

Eric Diesel

Service Technician

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To be updated…

Alex Wojtulski

IT Support Specialist / MDM

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Alex was born and raised in Buffalo and has always had a knack for technology. His career spans past his adult life, first being the IT person for most of his extended family, to then technically supporting the UB student body as a student assistant, to finally working at Prizm.

A student of Media Studies in college, Alex still holds a strong passion for web/graphic design and video editing. Amongst his other hobbies are video games, keyboard building, and watching more YouTube than anyone else he knows.

Testimonials

Aaron is knowledgeable and very passionate about his work. Helping Buffalo based businesses like ours not only grow but maximize efficiency is what he does better than anyone I have ever dealt with. His proactive approach to technology and extensive knowledge of what is new in the industry keeps our company growing and ever evolving. I highly recommend giving him a call if you are serious about growing your business.

Shane Vanstrom
Vice President - Eastern Hospitality Advisors

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