IT Support, Cybersecurity, Copiers, A/V, Consulting

How Can We Help?

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Prizm set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.

We provide a single resource for all your IT issues.

Here is how we do it:

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    Dedicated Account Manager

    With the basics of your company all under control, you can focus on more profitable ventures for your company.

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    Save money with predictable fees

    With our flat rate IT and managed services, you’ll save cash every month that would have been otherwise used for your technology breakdowns.

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    Protect yourself with cybersecurity

    Don’t worry about your network being down at awkward times anymore. With Prizm’s 24/7 monitoring, you can trust your network will be running when you need it.

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The PRIZM Team

“It’s not that we use technology, we live technology.”

What Makes Prizm Solutions Different?

We Take a Personal Approach to IT Support

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Clients Love Us

Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing.

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The IT Risk Assessment

A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.

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Transparent Billing

All items are detailed, so it is clear what you are paying for.

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Communication

Client satisfaction and communication are key. Quarterly business reviews and client satisfaction meetings ensure services are meeting expectations.

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Availability

Our team is well equipped to support your IT environment remotely. Local resources are available for site visits in the event of a serious issue that requires extra support.

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Managed IT Support is Everything You Need Day to Day

Some other providers don’t include things like new PC deployments and system upgrades.

Multi-Function Printers

are more than just printers

They are versatile workhorses that can handle all your printing, scanning, and copying needs. With advanced features and high-quality output, our Multi-Function Printers ensure smooth and productive workflows. From small offices to large enterprises, we have the perfect printing solution to streamline your document processes and boost efficiency.

See What Prizm Clients are Saying

“Prizm Tech has helped my small nonprofit gain confidence and security regarding all things technical. We hired them at the beginning of 2020, and when the pandemic hit, they seamlessly helped us get our 25 staff running fully remote in no time. Their highly knowledgeable (and friendly) staff make easy work of everything we’ve brought to them, from daily tech issues to moving all our data to the cloud and everything in between. As a small nonprofit with few resources, change can be scary, but it is a weight off my shoulders knowing that Prizm Tech is at the helm of our IT services.”

- Joy Knowlton
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“ I called with a question involving an issue with a USB slot. Josh said up front that his store typically works with businesses and such, but spent over 10 minutes on the phone with me giving me advice on what route to go fixing it, and all the options I had as far as fixing it myself, he even googled parts quickly to see how much it would cost.”

- Real Ricer
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Avoid the Headache of Managing Your IT Internally

Managed IT

Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.

At Prizm, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.

IT Projects

Need help with an upcoming project? Let’s work together to get it done on time and on budget.

At Prizm, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.

FAQ

Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.

Your employees will be able to reach out to us directly. We'll be able to help resolve the issue quickly and efficiently.

We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.

As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.

In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.

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